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Who we are
www.selectapension.com, app.selectapension.com, www.pensionmonster.com are provided by Selectapension Limited, Pine Grove Enterprise Centre, Pine Grove, Crowborough, East Sussex, TN6 1DH. Company Registration No.: 05075441
In this Privacy Policy references to “we”, “us” and “our” are to Selectapension Limited.
References to “our Website” or “the Website” are to [www.selectapension.com, app.selectapension.com and pensionmonster.com]
What information we collect and how
- The information we collect via the Website may include any personal details you knowingly provide us with through forms and email, such as name, address, telephone number etc. By your access and use of the Services and, if we ask you to register to use any Services during your registration, you agree to our processing, storing and use of that information in accordance with the principles set out in this Privacy Policy.
- Selectapension may monitor and record telephone calls from time to time for the purpose of ascertaining and demonstrating that customer service standards are being met, improving our services and other information relevant to our duties as an employer. Any recordings are stored securely. Recordings are not shared with third parties.
- When you register to use the Services we will ask you to provide certain information such as your contact details and demographic information. Selectapension Limited may also collect additional personal information from you in optional surveys and feedback forms. We will use any information collected to contact you, to inform, offer or provide you with the Services in accordance with the terms and conditions giving use of the Services and otherwise in connection with our use and improvement of the Services.
- We respect your privacy and we are committed to using the personal information we hold about you in accordance with United Kingdom data protection laws.
- In order to effectively process credit or debit card transactions, it may be necessary for the bank or card processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose. Under no circumstances will we hold sensitive payment details such as your card number, expiry date and security code.
- We will keep a record of your consent and preferences should you wish to receive email communications from us. Email communications include Technical Updates, Newsletters, Promotions and Offers.
- Your IP Address, this is a string of numbers unique to your computer that is recorded by our web server when you request any page or component on the Website. This information is used to monitor your usage of the Website.
- Data recorded by the Website which allows us to recognise you and your preferred settings, this saves you from re-entering information on return visits to the site. Such data is recorded locally on your computer through the use of cookies. Most browsers can be programmed to reject or warn you before downloading cookies, information regarding this may be found in your browsers ‘help’ facility.
What we do with your information
Any personal information we collect from this website will be used in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable laws. The details we collect will be used:
- To process your order and to provide after sales service;
- To enable us to provide, or for you to receive and/or pay, for both current and future Services;
- To enable you to receive information you have requested to be sent to you.
- To monitor usage and performance of our Services; to improve current Services and offer new Services.
- To send you information on our other relevant products and services. You may change your preferences or update your personal details at any time. However we reserve the right to contact subscribers via post, telephone, email or other means solely in relation to the administration of your access to and use of Selectapension/Pension Monster Services.
- We may disclose information we collect to other companies who assist us in providing our Services; including our partners and data processors (all of whom operate within the EEA and in some instances operate a cloud based application). We may use third parties to carry out certain activities, such as processing and sorting data, monitoring how customers use the Website and issuing our e-mails for us. Third parties will not be allowed to use your personal information for their own purposes.
Your Rights
www.selectapension.com, app.selectapension.com, www.pensionmonster.com are provided by Selectapension Limited, Pine Grove Enterprise Centre, Pine Grove, Crowborough, East Sussex, TN6 1DH. Company Registration No.: 05075441
In this Privacy Policy references to “we”, “us” and “our” are to Selectapension Limited.
References to “our Website” or “the Website” are to [www.selectapension.com, app.selectapension.com and pensionmonster.com]
Other Websites
This privacy policy only covers Services offered by Selectapension Limited. Any other websites which may be linked to our website are subject to their own policy, which may differ from ours. We are not responsible for the privacy policies of any other entity or for the content of any other services. Where elements of our services are provided by third parties, you may be required to agree to their privacy policy. This will be notified to you. We accept no responsibility for the terms of such third party privacy policy and you should ensure that you agree to the terms of such privacy policy before accepting it.
Use of Cookies
Effective Date: 25-Sep-2023 Last Updated: 25-Sep-2023
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
| Cookie | Duration | Description |
|---|---|---|
| ASP.NET_SessionId | session | This is a simple token used by ASP.NET applications to identify your unique session on the website. Typically used to maintain the integrity of your session while transacting information with a website (accessing secure areas, forms submissions etc.). |
| __cf_bm | 30 minutes | Serves video content from Vimeo to the Selectapension website |
| CookieConsent | 1 year | Store the user’s cookie consent state for the current domain |
| cookieyes-consent | 1 year | Determines whether the user has accepted the cookie consent box |
| elementor | never | Used in the context with the website’s WordPress theme, The cookie allows the website owner to implement or change the website’s content in real-time |
| PHPSESSID | session | Preserves user session state across page requests |
| pi_opt_in# | 10 years | Identifies if the visitor has deselected any cookies, trackers or other audience targeting tools. |
| rc::a | persistent | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. |
| rc::c | Session | THis cookie is used to distinguish between humans and bots |
| visitor_id#-hash | 400 days | Used to encrypt and contain visitor data. This is necessary for the security of the user data. |
| JSESSIONID | session | New Relic uses this cookie to store a session identifier so that New Relic can monitor session counts for an application. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
| Cookie | Duration | Description |
|---|---|---|
| hide_cookie_message | 1 | Cookie Control: This is used to stop displaying the cookie warning message to the user and is created once the user has clicked on the “x” on the message. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
| Cookie | Duration | Description |
|---|---|---|
| _ga | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
| _gid | 1 day | Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website’s performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
| pardot | past | The pardot cookie is set while the visitor is logged in as a Pardot user. The cookie indicates an active session and is not used for tracking. |
| vuid | 1 year 1 month 4 days | Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. |
Performance
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
| Cookie | Duration | Description |
|---|---|---|
| _gat | 1 minute | Google Universal Analytics sets this cookie to restrain request rate and thus limit data collection on high-traffic sites. |
| __utma | 1 year 1 month 4 days | Google Analytics sets this cookie to distinguish users and sessions. The cookie is created when the JavaScript library executes and there are no existing __utma cookies. The cookie is updated every time data is sent to Google Analytics. |
| __utmc | session | Google Analytics sets this cookie to enable interoperability with urchin.js, an older version of Google Analytics and is used in conjunction with the __utmb cookie to determine new sessions/visits. It is deleted when the user closes the browser. |
| __utmz | 6 months | Google Analytics sets this cookie to store the traffic source or campaign by which the visitor reached the site. |
| __utmt | 9 minutes | Google Analytics sets this cookie to inhibit the request rate. |
| __utmb | 29 minutes | Google Analytics sets this cookie to determine new sessions/visits. __utmb cookie is created when the JavaScript library executes and there are no existing __utma cookies. It is updated every time data is sent to Google Analytics. |
Advertisement
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| guest_id | 1 year 1 month | Twitter sets this cookie to identify and track the website visitor. It registers if a user is signed in to the Twitter platform and collects information about ad preferences. |
| visitor_id* | 1 year 1 month 4 days | Pardot sets this cookie to store a unique user ID. |
| visitor_id*-hash | 1 year 1 month 4 days | Pardot sets this cookie to store a unique user ID. |
Uncategorized
Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
| Cookie | Duration | Description |
|---|---|---|
| lhnStorageType | 1 day | Description is currently not available. |
| lhnJWT | 1 day | Description is currently not available. |
| lhnRefresh | 4 days | Description is currently not available. |
| lhnContact | 1 year 1 month 4 days | Description is currently not available. |
| pi_opt_in763253 | 1 year 1 month 4 days | Description is currently not available. |
| __RequestVerificationToken_Lw__ | session | No description available. |
| lhnAutoInviteShown | 1 hour | Description is currently not available. |
| gaLiveChatInvite-Shown | 5 minutes | Description is currently not available. |
Manage cookie preferences
You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc
If you are using any other web browser, please visit your browser’s official support documents.For more information about cookies (including how to turn them off) please visit www.allaboutcookies.org.
Your Acceptance of These Terms
By using Selectapension Services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.